Will the assistant make up answers about my products?

No. It answers from your product data and policies (RAG) and hands anything it cannot answer to your team.

Which platforms do you work with?

Shopify and WooCommerce most often, plus payment, shipping, help desk and email tools that offer an API or an n8n integration.

Can AI-written product descriptions go live automatically?

They can, but by default they go to an approval step first, so you stay in control of what customers see.

What does it cost to run?

Running costs depend on volume and the AI model used. Your proposal includes both the build price and an estimate of monthly running costs.

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Shopify · WooCommerce · E-commerce

Run your store, not your spreadsheets

We connect your store, inventory, support inbox and marketing tools with n8n and AI — so orders, questions and returns are handled without copy-paste.

Sound familiar?

An inbox full of “where is my order?”

Most support messages ask the same few things, and answering them by hand takes the whole team’s attention.

Orders and stock out of sync

Inventory across your store, marketplaces, spreadsheets and suppliers drifts apart, and someone has to reconcile it.

Product content takes forever

Descriptions, translations and listings for every new product are slow to write and hard to keep consistent.

What we automate for e-commerce

Built with n8n and AI, connected to the tools you already use, and maintained after launch.

AI support assistant

Answers shipping, returns and product questions from your own policies (RAG) and looks up order status — then hands complex cases to your team.

Order & inventory sync

Orders, stock levels and supplier updates stay in sync between your store, marketplaces and spreadsheets.

Returns & refunds

Return requests are checked against your policy, labels and instructions are sent, and your team approves refunds in one place.

Review requests

After delivery, customers get a short message asking for a product review.

AI product content

Product descriptions, SEO titles and translations generated from your specs and brand voice, with an approval step.

Low-stock & supplier alerts

Get alerts in Telegram, Slack or email when stock runs low, and draft purchase orders for your suppliers.

Example workflow

Example: “Where is my order?” answered in seconds

1A customer asks about their order in chat or by email.
2The assistant identifies the order from the email address or order number.
3It looks up the status and tracking details in your store.
4It replies with the tracking link and current status.
5Damaged items or refund requests become a ticket with full context for your team.

Works with the tools you already use

Common examples — if a tool has an API or an n8n integration, we can usually connect it.

Shopify
WooCommerce
Stripe
Gmail
Zendesk
Gorgias
Klaviyo
ShipStation
Google Sheets
Airtable

Built in production

We run our own product on the same stack

Telography — the AI newsroom on this website — is built from 20+ production n8n workflows that find news, rewrite it with AI, create images and publish to Telegram on schedule, with a RAG assistant for support.

See Telography

Discovery call: We talk through your process, your tools and what you want to automate.
Proposal: You get a clear scope, timeline and fixed quote before any work starts.
Build & test: We build the automation and test it with your real data and accounts.
Handover & support: You get documentation and a walkthrough, plus support after launch.

Tell us about your workflow

Describe the repetitive work in your e-commerce business. You get a clear scope and a fixed quote before any work starts.